KKN Publication, part of KKN Media Group, specializes in providing book publishing services. As we do not sell physical goods, this Shipping and Delivery Policy outlines the terms and conditions related to the delivery of our services.
2. Service Delivery
a. Service Scope We offer a range of book publishing services, including but not limited to:
- Manuscript editing and proofreading
- Cover design and layout
- ISBN registration and copyright assistance
- Digital and print publishing
- Marketing and promotion services
b. Delivery Methods All services are delivered electronically through various digital means, including but not limited to:
- Online portals
- Cloud-based platforms
3. Service Delivery Timeframes
The delivery time for each service varies based on the nature and complexity of the project. Estimated delivery times will be communicated to you during the service engagement process. We strive to meet the agreed-upon deadlines and will notify you promptly of any anticipated delays.
4. Order Confirmation
Upon purchasing our services, you will receive an order confirmation via email, which will include:
- Details of the services purchased
- Estimated delivery timelines
- Contact information for any queries or support
5. Access to Services
Once the service is completed, you will receive the deliverables through the agreed-upon digital channels. For ongoing services, such as marketing and promotion, we will provide regular updates and reports as per the terms agreed upon during the service engagement.
6. Changes to Services
If you need to make changes to the services after placing an order, please contact us as soon as possible. We will accommodate changes to the extent possible and inform you of any adjustments to timelines or costs.
7. Refunds and Cancellations
Please refer to our Refund and Cancellation Policy for detailed information on our policies regarding refunds and cancellations of services.
8. Contact Us
If you have any questions or need further assistance regarding our Shipping and Delivery Policy, please contact us.